Shipping policy

Last updated: October 22, 2026

This Shipping Policy explains how orders are processed and delivered when you purchase from AmandaPetHub (“we”, “us”, “our”).

⸻

Order Processing Time

• All orders are processed within 1–3 business days (excluding weekends and public holidays).

• Once your order has been processed, you will receive a confirmation email with tracking details when available.

• Processing times may be slightly extended during high-volume periods, promotions, or holidays.

⸻

Shipping Carriers

We ship orders using reliable courier partners, including:

• FedEx

• USPS (United States Postal Service)

The carrier used may depend on your location, package size, and delivery speed selected at checkout.

⸻

Domestic Shipping (United States)

Estimated delivery time: 7–12 business days• Shipping is FREE on orders $35.00 and up. For orders under $35.00, a flat $4.99 shipping fee applies. All fees are shown at checkout.• Delivery times are estimates and may vary due to weather conditions, carrier delays, or other factors outside our control.

⸻

International Shipping

• We offer international shipping worldwide.

• Estimated delivery time: 7–21 business days, depending on destination and customs processing.

• International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities. These charges are not included in our prices.

⸻

Shipping Address Accuracy

• Customers are responsible for providing accurate and complete shipping information.

• AmandaPetHub is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

⸻

Order Tracking

• Once your order ships, tracking information will be sent via email.

• Please allow up to 24 hours for tracking updates to appear after shipment.

⸻

Lost or Delayed Shipments

• If your order is delayed beyond the estimated delivery timeframe, please contact us and we will assist in tracking your shipment.

• In the rare event of a lost package, we will work with the shipping carrier to resolve the issue.